{"id":643,"date":"2024-02-07T07:30:57","date_gmt":"2024-02-07T07:30:57","guid":{"rendered":"http:\/\/localhost\/jewellery\/?page_id=643"},"modified":"2026-05-21T06:46:10","modified_gmt":"2026-05-21T06:46:10","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/lovelyday.com.au\/testwp\/shipping-returns\/","title":{"rendered":"Shipping & Returns"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Robert\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou are here :<\/span>\u00a0Home <\/a>\/<\/span> Shipping & Returns\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping & Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Once your order is placed, we\u2019ll send you a receipt and the order summary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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As each piece of jewellery is made for its new owner, please allow 15 working days to craft. Complex handmade, custom made and personalised jewellery may take slightly longer.
Once shipped, you will receive a second notification with a delivery confirmation number.
Busy periods, such as Christmas, Mother’s Day, and Valentines Day can increase the manufacture and delivery time. \u00a0
If there are any delays, we will be in contact with you and let you know.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We ship using Australia Post\u2019s and International Parcle Express. A signature is required to receive the package<\/strong>. We can also arrange to deliver to your office or work if this is more convenient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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WE NOW OFFER COMPLIMENTARY DELIVERY ON ALL ORDERS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping and delivery around Australia
Express Post Parcel Delivery – Signature Required – takes 2-5 days \u00a0 \u00a0=\u00a0 Free and Complimentary

\u00a0Jewellery Repairs Express Post Parcel Delivery – Signature Required – takes 2-5 days \u00a0 \u00a0=\u00a0 $17.95<\/p>

International Shipping
Regular Parcel Delivery\u00a0 – Signature Required – takes 2-3 weeks \u00a0= Free and Complimentary
International Parcel Express\u00a0 – Signature Required –\u00a0\u00a0 4-7 days \u00a0 \u00a0 \u00a0=\u00a0\u00a0\u00a0 $43.72<\/p>

For more information please visit.\u00a0http:\/\/auspost.com.au<\/a><\/p>

Insurance
<\/strong>Insurance of your parcel is an option we strongly recommend. This option is available at time of ordering on our site, and is quite inexpensive.\u00a0\u00a0<\/span><\/p>

Rush order
<\/strong>Where possible we try to accommodate life’s busy periods. It is sometimes possible to put your rush order through. There is no charge for this.<\/span><\/p>

All items shipped outside Australia are subject to Customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. The buyer is responsible for all duties and taxes incurred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Returns<\/strong><\/p>

Every customer is important to us. We strive to only have happy customers. We check and double-check your Jewellery. \u00a0We carefully pack everything prior to shipping. If your order arrives damaged or is not correct, please let us know right away. We will happily replace or remake if the order if it is incorrect. We may require you to return the item.\u00a0<\/p>

If something has been damaged during shipping, you may need to return the damaged portion of your order, so that we can resolve the issue with our carrier, provided that you purchased shipping insurance. If an item does need to be returned it must be returned in its original packaging.<\/p>

Unfortunately we can not accept returns on customised orders unless by prior approval.<\/p>

If the ring size you have ordered is incorrect, we will happily resize for you, provided the design allows and it is greater than one full size, but not more than 3 sizes larger or smaller.\u00a0<\/p>

Remember this is made for you, its unique, and for you. We endeavour to only have happy customers.<\/p>

Please see the\u00a0try before you buy policy<\/a>. designed to take to make the purchase a pleasure without the risk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tIf you have any concerns or questions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEmail Robert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WhatsApp<\/a> Robert Young Jewellery <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

You are here :\u00a0Home \/ Shipping & Returns Shipping & Returns Once your order is placed, we\u2019ll send you a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-643","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nShipping & Returns - 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